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Privacy Policy

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Last Updated: April 24, 2026

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Welcome to Think Tank Coaching ("we," "us," or "our"). We are committed to protecting your privacy and ensuring that your personal information is handled in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website www.thinktankcoaching.com.au
and our associated application (the "App"). By using our Site or App, you agree to this Privacy Policy.

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1. Information We Collect

We may collect the following types of information:

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a. Personal Information

"Personal information" refers to information that identifies you, including:

  • Name, email address, phone number

  • Account information when using our App

  • Information you provide when booking coaching or contacting us

  • Payment information (processed securely via third-party providers)

b. Google User Data (OAuth Data)

If you choose to sign in or connect your Google account, we may access limited Google user data, such as:

  • Your name and email address

  • Basic profile information

  • Other data explicitly authorised by you via the Google consent screen

We only access the minimum data necessary to provide the App’s functionality.

c. Non-Personal Information

  • IP address, browser type, device info

  • Usage data (pages visited, time on site, interactions)

  • Cookies and analytics data

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2. How We Collect Your Information

We collect information:

  • Directly from you (forms, sign-ups, app usage)

  • Automatically via cookies and analytics

  • Through third-party services (e.g. payment processors, Google OAuth)

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3. How We Use Your Information

We use your information to:

  • Provide and improve our coaching services and App functionality

  • Authenticate users and manage accounts

  • Respond to enquiries and provide support

  • Process payments

  • Send marketing communications (with your consent)

  • Analyse usage and improve user experience

  • Meet legal obligations

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Google User Data – Limited Use

If you grant access to Google data, we will:

  • Only use it to provide and improve App functionality

  • Not use it for advertising purposes

  • Not sell or share it with third parties except as required to operate the App

  • Not use it for any purpose unrelated to the App’s core functionality

We comply with Google’s Limited Use Requirements.

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4. How We Disclose Your Information

We do not sell your personal information.

We may disclose information to:

  • Service Providers (hosting, analytics, payment systems)

  • Google services where required for authentication or integration

  • Legal Authorities where required by law

  • Business Transfers (e.g. sale or merger)

All third parties are required to handle your data securely.

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5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve functionality

  • Understand usage behaviour

  • Enhance your experience

You can manage cookies via your browser settings.

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6. Your Rights and Choices

You have the right to:

  • Access your personal information

  • Request corrections

  • Withdraw consent at any time

  • Opt out of marketing communications

  • Request deletion of your data

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Google Data Access & Removal

You can revoke our access to your Google account at any time via:
https://myaccount.google.com/permissions

You can also request deletion of any stored data by contacting us

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7. Data Security

We take reasonable steps to protect your information from:

  • Misuse

  • Loss

  • Unauthorised access

  • Modification or disclosure

However, no system is completely secure.

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8. Data Retention

We retain your information only as long as necessary to:

  • Provide our services

  • Meet legal obligations

Google user data is retained only for as long as required to provide App functionality, and then securely deleted.

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9. Third-Party Links

Our Site or App may link to third-party services. We are not responsible for their privacy practices.

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10. International Data Transfers

IYour data may be stored or processed outside Australia. We take reasonable steps to ensure it is handled in line with Australian privacy laws.

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11. Children’s Privacy

Our services are not intended for individuals under 13. We do not knowingly collect data from children.

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12. Changes to This Privacy Policy

We may update this policy from time to time. Updates will be posted here with a revised date.

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13. Contact Us

For questions, complaints, or to exercise your rights, contact us at:

You may also lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au

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